Warranty Issues

Warranty Period

The warranty period shall be within 2 years or 20,000km, whichever comes first from the date of the first registered owner.

Warranty Exclusions

Any product which did not perform periodical maintenance accordingly.

1 Any damage which results from neglect of periodic maintenance specified by BIKE CONTINENT SDN BHD (BC) in OWNER'S MANUAL.
2 Any damage which results from repair, adjustments or maintenance operations by any method specified by BC in OWNER'S MANUAL and SHOP/ SERVICE MANUAL.
3 Any damage which results from repair, adjustment or maintenance operations performed NOT by an authorized BC’s dealer.
4 Any damage which results from operation of the product at any place where no vehicle is driven ordinarily.
5 Any damage which results from misuse or use beyond the limitation or the intended purpose specified by BC, or any damage due to use under abnormal conditions.
6 Any damage which results from use of parts or accessories not approved by BC or non-genuine parts or different quality level of fuel, lubricant or fluid not recommended by BC.
7 Any damage which result from operation, whether intentional or accidental, other than as specified in the OWNER'S MANUAL.
8 Any damage due to improper storage or transport.
9 Any damage which results from force injure, such as fire, collision and theft.
10 Any damage which results from soot and smoke, use of chemical, bird droppings, or injury by seawater, sea breeze or salt.
11 Any damage due to aging such as color shading or fading of painted surface, deterioration of plated surface, deterioration of rubber and plastics or rusting.
12 Any product which have participated in racing event, rally or competition or which have been used as rental vehicle, postal service and express delivery.
13 Any product which have been re-modeled or modified.
14 Normal phenomena such as noise, vibration or oil seepage which are considered to be reasonable, and not to affect the quality, function of the products.
15 Failure to abide to our Terms & Conditions as stated, submission will not be eligible for this warranty.

Parts NOT covered, such as:

Spark plug, contact points, condensers, fuel strainers, oil filters, drive chains, air cleaner elements, brake pads, brake shoes, clutch discs, bulbs, fuses, motor brushed, gaskets, packing, tyres, tubes, rubber hoses, grommets, rubber cushions, step rubber, belt oil, grease, radiator coolant, brake fluid, exterior body parts and others specified by BC.

BIKE CONTINENT SDN BHD does not warrant on spare parts.

BIKE CONTINENT SDN BHD reserves the right of the judgment and final decision on all warranty claims.

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